Last updated: January 13, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service. It also explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings as defined below. These definitions apply whether they appear in singular or plural.

Definitions

Account – A unique account created for you to access our service. Affiliate – Any entity that controls, is controlled by, or is under common control with a party. Company – Crystalcare Life d.o.o., 8. marta 6/2, 11250 Belgrade. Referred to as "the Company," "We," "Us," or "Our."Cookies – Small files placed on your device that store browsing history and preferences. Country – Serbia. Device – Any device capable of accessing the service (computer, mobile, tablet, etc.). Personal Data – Any information that identifies an individual. Service – The Kanban Sales website, accessible at https://kanbansales.com.

Service Provider – Third-party companies or individuals that help operate our service. Usage Data – Automatically collected data (e.g., IP address, browser type, time spent on pages, etc.). You – The individual using the service, or the company/legal entity on whose behalf the individual is acting.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide the following personally identifiable information:

✅Email address

✅First and last name

✅Phone number

✅Usage data

Usage Data

Usage data is collected automatically and may include:

Your device’s IP address Browser type and version Pages visited, time spent on pages, and timestamps Device type, operating system, and mobile browser type. When accessing the service via a mobile device, we may also collect unique device identifiers.

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to improve our service. These technologies may include: Cookies or Browser Cookies – Small files stored on your device. You can refuse cookies via browser settings, but some features may not function properly. Web Beacons – Electronic files that help track website usage, email engagement, and system integrity.

Types of Cookies We Use

Necessary Cookies – Required for website functionality and security. Acceptance Cookies – Track whether users have accepted cookies. Functionality Cookies – Store user preferences (e.g., login details, language).

For more details, please visit our

Cookies Policy

.

4. Use of Your Personal Data

We use personal data for:

✅ Providing and maintaining our service

✅ Managing your account and registration

✅ Processing purchases and contracts

✅ Communicating via email, SMS, or app notifications

✅ Sending news, offers, and updates (unless opted out)

✅ Handling customer requests and inquiries

✅ Business transfers (e.g., mergers, acquisitions)

✅ Internal analysis and service improvements

Sharing Your Data

We may share personal information in the following situations:

With service providers (to analyze service usage and improve our platform). For business transfers (mergers, sales, financing).With affiliates and business partners (for promotions, offers, etc.). With other users (if you publicly share data via the service).With your consent (for specific purposes).

5. Retention of Your Personal Data

We retain personal data only as long as necessary to fulfill service needs, comply with legal obligations, resolve disputes, and enforce agreements.

Usage data is typically retained for a shorter period unless needed for security, functionality, or legal reasons.

6. Transfer of Your Personal Data

Your data may be stored and processed outside your country, where data protection laws may differ. We take necessary steps to protect your data before any international transfer.

By using our service, you consent to such transfers.

7. Deleting Your Personal Data

You have the right to:

✅ Access, update, or delete your data

✅ Request data deletion via account settings or by contacting us

Note: Some data may be retained due to legal obligations.

8. Disclosure of Your Personal Data

We may disclose personal data if required by law or to:

✅ Comply with legal obligations

✅ Protect our rights and property

✅ Investigate security concerns

✅ Prevent fraud and abuse

9. Security of Your Personal Data

We use commercially acceptable security measures, but no system is 100% secure. Protect your login credentials and notify us of any security concerns.

10. Children's Privacy

We do not knowingly collect data from children under 13 years old. If you believe a child has provided personal data, please contact us.

11. Links to Other Websites

Our service may contain links to external websites. We do not control these sites and advise reviewing their privacy policies separately.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes are effective upon posting . If significant updates occur, we will notify users via email or website notice.

Last updated:

January 13, 2025

13. Contact Us

For any questions about this Privacy Policy, contact us:

📧Email: [email protected]